MSE News: The CPP redress scheme was a failure

edited 10 October 2014 at 6:09PM in Reclaim PPI & Other Insurance
17 replies 3.4K views
Former_MSE_PalomaFormer_MSE_Paloma Former MSE
531 Posts
I've been Money Tipped! Newshound!
edited 10 October 2014 at 6:09PM in Reclaim PPI & Other Insurance
MoneySavingExpert.com is urging the FCA to allow victims of CPP mis-selling to reclaim their cash again
Read the full story:

The CPP redress scheme was a failure as £850m went unclaimed

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  • I sent my form back in plenty of time, but had to amend the address on it as I had moved since receiving it. I have heard nothing back. Has anyone else experienced this ?
  • JuicyJesusJuicyJesus Forumite
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    Part of the Furniture 1,000 Posts Combo Breaker
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    Right, so it's CPP's fault that their name happens to look a bit like "PPI" if you squint a bit, is it?

    And it's CPP's fault that their letter offering redress is not easily told apart from many others from ambulance chasing scam companies also offering redress, all of whom use amongst them the claims CPP could use to underscore the genuine nature of their mailing ("endorsed by the regulator" etc) is it?

    People were sent a direct mailing on CPP headed paper, and some people ignored it. What were they supposed to do, change their name? Use magic words to distinguish themselves from other letters offering redress? Take out TV and press advertising that would be as indistinguishable from the scam companies' marketing as well?

    Sorry, the claim period was open for six months, and everyone was notified. If you didn't claim in that period, that is nobody's fault but your own. Take some responsibility.
    urs sinserly,
    ~~joosy jeezus~~
  • jo-bojo-bo Forumite
    390 Posts
    JuicyJesus wrote: »
    Right, so it's CPP's fault that their name happens to look a bit like "PPI" if you squint a bit, is it?

    And it's CPP's fault that their letter offering redress is not easily told apart from many others from ambulance chasing scam companies also offering redress, all of whom use amongst them the claims CPP could use to underscore the genuine nature of their mailing ("endorsed by the regulator" etc) is it?

    People were sent a direct mailing on CPP headed paper, and some people ignored it. What were they supposed to do, change their name? Use magic words to distinguish themselves from other letters offering redress? Take out TV and press advertising that would be as indistinguishable from the scam companies' marketing as well?

    Sorry, the claim period was open for six months, and everyone was notified. If you didn't claim in that period, that is nobody's fault but your own. Take some responsibility.

    Well said, was thinking the same thing myself. Too many people look for the "get out of being stupid clause".
  • elly68elly68 Forumite
    2.5K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
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    We got ours i posted day before closure date £226 in the bank
    Barclay card gone bos cc 20% /10,000: virgin cc 32 months 0% £6645 Santan loan gone santander cc gone mbna cc gone creation car loan 7000- =total £23 ,960.
    EF we deffo have one thats a thing now
    Lifes a beach.go walk on one Arbroath, Blackness, Crammond , Dunbar, Eyemouth ballyliffen,st andrews,corby,
    Going to restart this as part of my fitness in 22 every Sunday
  • Just received letter from CPP to say that I had missed the deadline even though I posted it on the 27th August - damn sure that they received it on time but what can I do now?? It took them over a week to send me a replacement form and I sent it back the same day, but they still say I am not entitled for a review. Am so angry about the whole process.
  • Kingschula wrote: »
    Just received letter from CPP to say that I had missed the deadline even though I posted it on the 27th August - damn sure that they received it on time but what can I do now?? It took them over a week to send me a replacement form and I sent it back the same day, but they still say I am not entitled for a review. Am so angry about the whole process.

    When did you originally receive the form?
  • Kingschula, the exact same thing happened to me, said not received until 4/9/2014. Form completed day it arrived here and posted... Fuming!
  • ChopperSTChopperST Forumite
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    My wife received a letter from them and it was completely clear what to do from the letter. Another non story from MSE.
  • mum2onemum2one Forumite
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    a big thank you from me I got a cheque for £275 very well times, I dint return my letter till the last week in August
    xx rip dad... we had our ups and downs but we’re always be family xx
  • Melaniep101Melaniep101 Forumite
    637 Posts
    Part of the Furniture 500 Posts
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    Posted ours back in July and heard nothing! Nobody manning the telephones now either...
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