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Ryanair - Ticket change cost £70

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Comments

  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    The problem is, if someone takes an airline to court over these charges, the likely outcome will be a change in t&cs where there will be NO CHANGES ALLOWED.

    Excellent point. From the airlines point of view, that solves the problem completely.
    Gone ... or have I?
  • Sooler
    Sooler Posts: 3,115 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Funny how people can manage to remember to get their name right on their passport. Budget airlines need to keep costs down, not have to employ staff to deal with people who can't remember their own name.
    :rotfl:
  • Dylanwing
    Dylanwing Posts: 2,015 Forumite
    Great comment Sooler, especially for 1am! Personally, I always double-check my friends 'real names' before making any booking.
  • dzug
    dzug Posts: 2,260 Forumite
    dmg24 wrote: »
    . I regularly book flights for other people but always put my address (why don't Ryanair do Airmiles?!!).
    .


    Coz they'd have to pay for them of course.:rotfl:
  • I have just booked a flight and made one mistake with a Jamie instead of a James for my minor.

    Do you reckon Ryanair would charge for this on the day as the wording says that they could refuse boarding?

    They must have this all the time with every Andy, Len, Ted, Charlie etc
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    oliver99 wrote: »
    I have just booked a flight and made one mistake with a Jamie instead of a James for my minor.

    Do you reckon Ryanair would charge for this on the day as the wording says that they could refuse boarding?

    They must have this all the time with every Andy, Len, Ted, Charlie etc

    Hi Oliver,

    Welcome to MSE!

    It seems a grey area, some agents will let it go through, others will not.

    Was it an expensive ticket? If so, would it be cheaper just to book a new one, just in case. If it was expensive, then I would be inclined to take a chance, and hope they are in a good mood?!

    Let us know how you get on x
    Gone ... or have I?
  • basill
    basill Posts: 1,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi Oliver,
    It may be the name is acceptable, In the past I`ve have had Dave on a ticket for David accepted at check in before. ( not Ryanair and several years ago.)
    Nowadays I would not take the chance. I`d ring them asap and get it altered, we had a booking changed - see above. They changed the booking and confirmed by email. As it was not a different person travelling there was only a £7 charge. Not the £70 we expected.

    If they say its OK get it in writing and take it with you when you travel.

    Cheers,

    B
  • Thanks for the replies.

    I called this morning and they said it was ok to change it and it was done - They said they would re-send the email (although late afternoon and email not yet received).

    Sounded ok and free although I declined the insurance, hotel, car-rental & kitchen sink so might have to go through it again.
  • Does anyone have the ryanair telephone number for requesting a name change please?
  • judderman62
    judderman62 Posts: 5,134 Forumite
    Sooler wrote: »
    Funny how people can manage to remember to get their name right on their passport. Budget airlines need to keep costs down, not have to employ staff to deal with people who can't remember their own name.
    :rotfl:

    well said - remembering your own name isn't exactly splitting the atom territory is it ?

    If you can't remember your own name you probably shouldn't be out in society on your own :rolleyes:
    Hate and I do mean Hate my apple Mac Computer - wish I'd never bought the thing
    Do little and often
    Please stop using the word "of" when you actually mean "have" - it's damned annoying :mad:
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