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ESA Declined confused

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Comments

  • nannytone_2
    nannytone_2 Posts: 13,012 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    letters are mainly computer generated ... someone hasnt sat down and composed it specificallt for you ;)

  • epitome
    epitome Posts: 3,199 Forumite
    tibbers wrote: »
    Well i've received my letter today and it has made me laugh.. it is totally wrong! Here is part of what it says:

    "Your Claim for Employment and Support Allowance

    I am writing to tell you that the medical certificate you sent us, which covers the period from 2 July 2014 to 8th July 2014 is about to run out.
    Please send us another medical certificate by 9th July 2014 if you are still sick and cannot work.
    If you do not send us a medical certificate a letter from a GP or hospital this will result in your payment being stopped or suspended.'

    yes the letter is addressed to me, my Ni number is also correct, the date is 9th October.
    I have been told over the phone, I am not entitled to esa so how can they get it so so wrong??? July? I think were well past the 9th July now hahaha!!!

    You're not be entitled to payment but your claim is still open for National Insurance Credits, if you want them to close your claim phone them and tell them to close it. If you want National Insurance Credits you have to send them a sicknote from the 9th July for 3 months, and a following med3 from 9th October.

    The letter is computer generated to remind you that you need to supply a cert, if you don't the claim will close. The DWP does not have complicated letter generating software, the same letter for late sick notes goes to everyone regardless of the finer details of each specific claim.
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