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Insurance Auto Renewal

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Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    No laws involved...

    I think Bod is referring to The Payment Services Regulations 2009.

    Here is an FCA view:
  • bod1467
    bod1467 Posts: 15,214 Forumite
    wealdroam wrote: »
    I think Bod is referring to The Payment Services Regulations 2009.

    Here is an FCA view:

    I was indeed - thanks.

    I couldn't remember the time scales, but I do know that we've fielded such CPA questions here at MSE even within the past 2 years. (i.e. banks still saying only the company can cancel a CPA).
  • I'm a bit lost, you haven't lived there for nearly 2 years but a payment came out on the 8th of October 2014? Was there a payment this time last year? Sorry if I'm being a bit thick, I've had an early start today :)
  • JethroUK
    JethroUK Posts: 1,959 Forumite
    Hooli wrote: »
    Help please? I can't afford to lose £180.
    :(
    Phone them and cancel and they will have to refund at least the remaining 11 whole months
    When will the "Edit" and "Quote" button get fixed on the mobile web interface?
  • visidigi
    visidigi Posts: 6,726 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    JethroUK wrote: »
    Phone them and cancel and they will have to refund at least the remaining 11 whole months

    Or you know you could read the thread... ;)
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    So before you bothered even contacting the insurer you contacted your bank and posted a thread for help online.
    Don't understand the logic.
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It's a civil matter between you and your ex. It's not fraud because you agreed to the transaction and didn't withdraw that agreement when you needed to, so the authorisation was still in place.


    Now you have withdrawn the authorisation if it happens again it would be fraud, but that's like closing the stable door after the horse has bolted.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 18 October 2014 at 5:08PM
    Hi,
    I just got my renewal notice from Nationwide. I've been with them for 4 years (Aviva before). Only one claim (2003) since owning house(1988).
    Last year the premium was £285 and this year it's £380!
    Why would they have done that if I've not made any claims? They also say that I'm not eligible for a 'loyalty discount'!! I've tried haggling and it's no use - they won't budge.

    Any ideas?
    Shop elsewhere.

    Try Moneysupermarket.com

    You might find MSE's Car Insurance guide useful, or perhaps their Home Insurance guide.

    What is your consumer rights issue?
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