PCN from Lidl/Athena

The_Deep

Friends see what you put on Facebook, and I'd rather some of them didn't see this.

That has made my day.

Umkomaas

Friends see what you put on Facebook, and I'd rather some of them didn't see this.

Open a new ID, using a gmail throwaway email addy.

wickmesh

The_Deep wrote: »

Friends see what you put on Facebook, and I'd rather some of them didn't see this.

That has made my day.

:rotfl:Glad to be of service!

Seriously I don't want the moral discussion that would probably ensue - especially with family etc. Mainly because this has already wasted enough of my time...

wickmesh

Umkomaas wrote: »

Open a new ID, using a gmail throwaway email addy.

:T Good Thought - Thanks!

wickmesh

Puff response from Lidl - but it at least shows they've received my email to them...

Re: Your Contact
Thank you for taking the time to contact us. Your feedback is valuable and we appreciate your patience whilst we look into your comments.
We have passed these details to the relevant department and we will contact you again once we receive their response.
We take great pride in selling high quality products at competitive prices and providing customers with an excellent service. Comments and suggestions from our customers help us to maintain the high standards we aim for.
We will be in touch in the near future.

Yours sincerely,
For and on behalf of Lidl UK GmbH

Ettenna

I went straight to the CEO and bypassed customer services. I sent my POPLA at the same time as the email. I got a confirmation letter from Athena today saying that the charge has been cancelled.

Coupon-mad

Complaints work to Lidl if you email Ronny Gottschlich as I hope you did, direct to him?

wickmesh

So mine didn't even get to POPLA. Athena bailed based on Coupon-Mad's emailed template reply!

Dear Sir/Madam,
Thank you for your email in regards to the above parking charge.
Please be advised your charge has been cancelled and confirmation is attached.
Regards
Athena ANPR Ltd

I have the confirmation, Thank You all for your help :beer:

Coupon-mad

Oooh that's the first cancellation based on the 'new appeal' I think! I doubt they like it. I have a strong feeling about the current Consumer Laws not being exploited by us enough yet. It would take a court of law to decide where private parking contracts fit within the new June legislation mentioned in the new appeal version and I don't expect a PPC will want it tested in a hurry, because the info they supply doesn't comply, in my 'armchair lawyer' view.

http://www.legislation.gov.uk/uksi/2013/3134/schedule/2/made

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/310044/bis-13-1368-consumer-contracts-information-cancellation-and-additional-payments-regulations-guidance.pdf

And if I am wrong it's no skin off my nose - the PPCs have something to lose not the motorist - so this is fun! Nothing to stop people just sending a notice of cancellation.

wickmesh

Hopefully it is the strength of your template - but:

• It's a sample of one result
• A receipt from purchases on the day was attached to the email
• Also I'd emailed Lidl customer services already (and we're suspicious elsewhere on this board that Athena and Lidl are one and the same)

....so I'd wait for a few more positive results that don't go to POPLA to be reasonably sure