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royal mail claiming loss

i am about to file a claim of loss to royal mail... now i am sending the orginal recorded slip and recipet (i have a copy here) with it however they have asked for proof of market value ~ it was a brand new chart cd. I have printed off three online shopping sites (amazon/play/woolwoths) with the details of this cd... will this be surfice?

thanks in advance pap :D

Comments

  • TKPeters
    TKPeters Posts: 1,877 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Uniform Washer
    RM normally require an invoice or receipt for PoV
  • c0sm1k
    c0sm1k Posts: 28 Forumite
    I have just sent them details of replacement cost for item before when I have not had the receipt and they have paid out ok.
  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    When it happened to me I sent the Ebay end of auction page with the amount the item went for. The Royal Mail had no problem with this.
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