tesco wont honour pricing error - what do you think?

edthedead

I think you should call the police and write a long letter to the MD of Tesco and then God and George Bush.... HIC....

I tried online shopping with Asda once... call me stupid, but I ordered things that were all the wrong size, huge bottles of Ketchup, tiny jars of marmite etc etc... much better when you can actually see the stuff in front of you!

advent1122

secret_gem wrote: »

I have just found out that Adsa are selling the same products at £5.00 each so how can Tesco justify £10.98 each??? what a rip off!!

They do not have to justify the price.
The consumer will inform them by not buying the product.
How is it a rip off?

dangeroussports

secret_gem wrote: »

I have just found out that Adsa are selling the same products at £5.00 each so how can Tesco justify £10.98 each??? what a rip off!!

They cant keep a price check on nearly eighty million products that they sell!

secret_gem_2

:j :j :j hey! Result :j :j
2 additional emails of complaint and I finally get the response I wanted...................

"
Thank you for your email.
I am sorry that you were overcharged for your Nivea suncream. Although the current selling price is £10.98, you should have received these at the offer price of £5.
I have now refunded £5.98 back to your payment card. You will receive an email confirming the total amount refunded and can expect the funds to reach your account within 5 working days.
Once again, please accept my apologies for this error.
If you have any further queries please do not hesitate to contact us at customer.service@tesco.co.uk quoting .....
Kind Regards
Paul McCabe
Tesco Customer Service"
:T :T :T :T :T :T :T :T :T :T

dangeroussports

Paul Mccabe is da man

Oh yea

affordmylife

See Tesco s arent to bad after all are they!

secret_gem_2

Makes me wonder if Tesco read the posts on this website. After 580+ viewings of this thread they'd be stupid not to refund such a small amount for their own mistake.