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Switching to Co-op from Eon

r2015
r2015 Posts: 1,136 Forumite
Home Insurance Hacker! Cashback Cashier
Just had my credit paid into my bank account from Eon, so time to cancel the DD, or wait until Eon send a final paper bill, or will the on-line bill be all they produce?
over 73 but not over the hill.

Comments

  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If the online bill is final (to the date you switched) then you can cancel the DD.
    Paper or online makes no difference.
    No free lunch, and no free laptop ;)
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    Morning r2015

    If you've registered with our website for paperless billing, the online statement will be all you'll see. We won't send a separate bill through the post.

    As macman says, our online statements are exactly the same as paper ones. If it says final and the readings match the opening ones with your new supplier, this will close your E.ON account.

    If this is the case and we've refunded the final credit balance, then it's a good time to cancel your Monthly Direct Debit.

    Hope this helps.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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