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Anyone else unable to get £2 experian report?
hpsauce_2
Posts: 69 Forumite
I have been trying for three days now to get the £2 report.
Everytime I go through the first few pages of it taking my details then I get:-
Service unavailable!
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
If you think this is a server error, please contact the webmaster.
Error 503
secure.wiseconsumer.uk.experian.com
Sat Oct 4 00:08:26 2014
Apache
Funny how the part of the site where you sign up for the ongoing monthly option seems to be working fine??
I have tried it on three different computers in various places at random times of day including 5am in the morning so I know it wasn't a heavy traffic but could be downtime,10am 3pm, 9pm midnight but same thing everytime.
Is anyone else getting this?
Everytime I go through the first few pages of it taking my details then I get:-
Service unavailable!
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
If you think this is a server error, please contact the webmaster.
Error 503
secure.wiseconsumer.uk.experian.com
Sat Oct 4 00:08:26 2014
Apache
Funny how the part of the site where you sign up for the ongoing monthly option seems to be working fine??
I have tried it on three different computers in various places at random times of day including 5am in the morning so I know it wasn't a heavy traffic but could be downtime,10am 3pm, 9pm midnight but same thing everytime.
Is anyone else getting this?
Mortgage highest Aug 2007 £200,000
Mortage now Oct 2014 £143,015
Offset savings Oct 2014 £51,799
0
Comments
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Hi hpsauceI have been trying for three days now to get the £2 report.
I have tried it on three different computers in various places at random times of day including 5am in the morning so I know it wasn't a heavy traffic but could be downtime,10am 3pm, 9pm midnight but same thing everytime.
Thank you for bringing this to our attention, I have forwarded this information onto our technical team, have you been able to order your report today? If you want to give our team a call they would be able to look in to resolving the issue for you, details on how to contact us can be found here
Alternatively if you would like to provide me with your full name/dob/full address including postal code to me via email [EMAIL="uksocialsupport@experian.com"]uksocialsupport@experian.com[/EMAIL] I can investigate the matter further for you.
Kind Regards
James Jarvis“Official Company Representative
I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen0
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