We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Anyone else unable to get £2 experian report?

hpsauce_2
hpsauce_2 Posts: 69 Forumite
edited 4 October 2014 at 12:17AM in Credit file & ratings
I have been trying for three days now to get the £2 report.

Everytime I go through the first few pages of it taking my details then I get:-

Service unavailable!

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

If you think this is a server error, please contact the webmaster.
Error 503

secure.wiseconsumer.uk.experian.com
Sat Oct 4 00:08:26 2014
Apache

Funny how the part of the site where you sign up for the ongoing monthly option seems to be working fine??

I have tried it on three different computers in various places at random times of day including 5am in the morning so I know it wasn't a heavy traffic but could be downtime,10am 3pm, 9pm midnight but same thing everytime.

Is anyone else getting this?
Mortgage highest Aug 2007 £200,000
Mortage now Oct 2014 £143,015
Offset savings Oct 2014 £51,799

Comments

  • Experian_company_representative
    Experian_company_representative Posts: 2,134 Organisation Representative
    Part of the Furniture Combo Breaker
    edited 4 October 2014 at 10:52AM
    Hi hpsauce
    hpsauce wrote: »
    I have been trying for three days now to get the £2 report.

    I have tried it on three different computers in various places at random times of day including 5am in the morning so I know it wasn't a heavy traffic but could be downtime,10am 3pm, 9pm midnight but same thing everytime.

    Thank you for bringing this to our attention, I have forwarded this information onto our technical team, have you been able to order your report today? If you want to give our team a call they would be able to look in to resolving the issue for you, details on how to contact us can be found here

    Alternatively if you would like to provide me with your full name/dob/full address including postal code to me via email [EMAIL="uksocialsupport@experian.com"]uksocialsupport@experian.com[/EMAIL] I can investigate the matter further for you.

    Kind Regards
    James Jarvis
    Official Company Representative
    I am an official company representative of Experian. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"

    Posts by James Jones, Neil Stone, Stuart Storey & Joe Standen
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.2K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.8K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.