whatsapp can't connect using my WiFi..Virgin media

PaulJM

Hello all,
Hope someone can help.

I've just had a Virgin Media broadband connection installed against my better judgement... My wife and I both work from home, and there is a lot of bandwidth draining devices on the network.. The BT connection on 5 Meg was being over taxed.

Anyway, they've installed a super hub 2 router and I'm getting a good speed and all is working.

The only problem is that WhatsApp has stopped working fully on it, I'm getting "WhatsApp cannot connect using this WiFi" never had that before. Then sporadically sends messages through.

I've looked on the internet and can't really find anything that doesn't involve jail breaking my phone.

I'm not sure about the iPhones on the network but I'm using a galaxy note 3... Which otherwise works well with WhatsApp..

imho

http://community.virginmedia.com/t5/Mobile/Virgin-BLOCK-whatsapp-Skype-viber-roaming-Confirmed/td-p/2075222/page/2

Virgin say they dont block Whatsapp but users say they are blocking

PaulJM

[QUOTE=imho;666
1]ht
tp://community.virginmedia.com/t5/Mobile/Virgin-BLOCK-whatsapp-Skype-viber-roaming-Confirmed/td-p/2075222/page/2

Virgin say they dont block Whatsapp but users say they are blocking[/QUOTE]

Hi, that refers to their mobile phone packages, not the home broadband which I'm using.

dave_dph

No problems with Whatsapp over my VM cable connection here. Using a Samsung S3 LTE currently on android Kitkat 4.4.4, but never had problems with earlier firmware or when using customised ROM's.

Hope you're enjoying your new cable connection, I wouldn't use anything else!