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Npower boasting about how good their customer service would be

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naedanger
naedanger Posts: 3,105 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
in Energy
In April 2013 npower was boasting about its aim to lead the customer satisfaction charts by 2015:

http://www.intelligentutility.com/magazine/article/308003/npower-only-way

The reality as 2015 approaches:

Npower worst company in UK for customer service

Comments

  • Farway
    Farway Posts: 14,700 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    The only way from the bottom is up, here's hoping
    Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens
  • GingerBob_3
    GingerBob_3 Posts: 3,659 Forumite
    Farway wrote: »
    The only way from the bottom is up, here's hoping

    NPower are the exception here. They are defying the laws of physics be descending below rock bottom; a bit like getting colder than absolute zero.
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