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New Santander Online Banking - webpage is not available

Is it just me or is anyone else having trouble recently using the new Santander Online Banking.

It works for a bit and then just returns:

"This webpage is not available"

and the detail is:

"The connection to retail.santander.co.uk was interrupted."

I don't have issues with any other banking apps and it seems to happen at work and at home so it is nothing to do with my network.

I'm wondering if it is having an issue with Rapport.
MFiT-T3 #149: {Q4/14} (£46,447)-->(£0) ~ +£46,447=100%
Mortgage Free: 1st October 2014 :j

Comments

  • Archi_Bald
    Archi_Bald Posts: 9,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Absolutely no problems when using it from a Windows PC in IE. Haven't tried the mobile app. And I don't use the Rapport SW.

    How are you accessing your online banking? What device, what app or browser?
  • Gizmo247
    Gizmo247 Posts: 492 Forumite
    Eighth Anniversary 100 Posts Name Dropper Mortgage-free Glee!
    Windows PC. Same issues using IE and Chrome but do have Rapport on both.
    MFiT-T3 #149: {Q4/14} (£46,447)-->(£0) ~ +£46,447=100%
    Mortgage Free: 1st October 2014 :j
  • No problems for me just now on my laptop, but I do not have Rapport.
  • Steve_xx
    Steve_xx Posts: 7,008 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Try clearing your browsing history, cookies too. Then close your browser and open a fresh one.
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