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Buyer wanting to cancel a transaction
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chancesare wrote: »Cs don't have a clue.
Have you ever had to agree a cancellation, it's quite clear, it says don't do it without a refund first. That's not ambitious.
I am also not sure why you specifically want a defect? Typo corrected
Ambitious? Why are you ambitious about a cancellation?
But to be clear you don't do the refund first, it's like Soolin says and like I was told
1. Open case to request cancellation
2. Do the refund straight away
3. Customer agrees to cancellation
4. FVF ruturned and no defect
However, it is changing 'next week' or when they fix the bug
aims for 2014 - grow more fruit and veg, declutter0
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