Catchup TV

castle96

Are you downloading HD material with a slow internet connection? It's certainly no slower (or quicker) to download BBC material than any other Catch Up service on my own set up.

It could be that I downloaded HD (Would this still play on a non-HD tv ?), not sure if I did or not... maybe that was all that was available...? There is an option - HD or SD

makemdano

castle96 wrote: »

I missed New Tricks BB1 9pm Mon 29/9 Episode 7. Looking on Catchup/Sky, there is Episode 6( + earlier ones) to watch,, and E Ep 8 to 'remind'.
So where is Ep 7 ?? How long do you need to wait for it to 'appear' as an option ?
Don't use Catchup often, but previously (certainly ITV), it is available the next day (if not, the same day/hour, I think)
?
Thanks

SKY upgraded boxes on Tues/Wed. Since upgrade SKY have admitted that catch up doesn't work. If you select programmes by day on ITV,and then select today or yesterday you will get "no progammes" message (maybe that should read"no programs "). If you select Tuesday you will see programmes. So anything prior to upgrade is available but nowt since.

Pretty effective testing NOT

[Deleted User]

Link to where you got this information please?

makemdano

Moneyineptitude wrote: »

Link to where you got this information please?

From SKY customer services. They say fix in "48 business hours" so that takes us to 20:00 6/10/14.

[Deleted User]

makemdano wrote: »

From SKY customer services. They say fix in "48 business hours" so that takes us to 20:00 6/10/14.

That's not a link, simply an assertion by you that On demand does not work for you personally. Where has Sky "admitted" that Catch Up does not work?
If this were the case for every Sky user, the forums would be full of discussion of this. There is no such discussion.

makemdano

Moneyineptitude wrote: »

That's not a link, simply an assertion by you that On demand does not work for you personally. Where has Sky "admitted" that Catch Up does not work?
If this were the case for every Sky user, the forums would be full of discussion of this. There is no such discussion.

I didn't say catch up had stopped working.
it simply isn't showing "by day" programmes for Wed &Thurs, which is since the box was upgraded. I find it hard to believe that I'm the only one with the problem, especially as SKY have admitted to a fault. How many forums have you found to be empty of such complaint? It could be limited to a subset of boxes or alternatively you could be right and they could be giving me special treatment:rotfl:

makemdano

Moneyineptitude wrote: »

Link to where you got this information please?

http://helpforum.sky.com/t5/On-Demand-Catch-Up-TV/ON-DEMAND-DELAYS-IN-NEW-CONTENT-APPEARING/m-p/2164317#U2164317

poppasmurf_bewdley

I've noticed it can take up to two days for some BBC programmes to appear on Sky's version. But the BBC's own offerings is much, much quicker. It's been like that for ages.

[Deleted User]

makemdano wrote: »

it simply isn't showing "by day" programmes for Wed &Thurs, which is since the box was upgraded. I find it hard to believe that I'm the only one with the problem, especially as SKY have admitted to a fault.

The rollout of the R10 software update has been ongoing for weeks, so the fact that your particular box had the update this week is irrelevant to the fault which I admit I had not heard about nor seen. I had the update a fortnight ago on my box.

makemdano wrote: »

http://helpforum.sky.com/t5/On-Demand-Catch-Up-TV/ON-DEMAND-DELAYS-IN-NEW-CONTENT-APPEARING/m-p/2164317#U2164317

That's not the same fault that you describe above-that's about the tardy appearance of new box sets, not Catch Up failing to populate "By Day".