Buyer refusing to pay for item (£1100)

merv.s

There some idiots on eBay (the minority) and it sounds like unfortunately you've found one of them, if the buyer has decided he doesn't want you laptop he's probably not gonna part with the cash, no matter what you threaten.

The best thing to do is move on and relist (reclaiming your fees), pursuing the small claims track could take 10 to 12 weeks and your not guaranteed to win.

Just out of interest what feedback score did the buyer have ?

Ashok_2

He happened to be a powerseller, his user is ayam100 . But when I've spoken to him on MSN his English is really bad, and he's got a really bad attitude.

I was shocked and surprised that a powerseller would actually use buy it now when not even having the money.

Well in my opinion, a negative would scare him the most, he's got 100% up to now, and it would make a difference. I'll try sending a letter too (any advice on what to say would be appreciated), it may not work, but worth a try!

steviebabes

A couple of things to note here, on the 15th July he bought a £1000 Dell laptop so probably had no intention of paying for yours. He may well have looked at your previous listing with a BIN of £850 and felt ripped off. I think this would upset me actually, but it does not give him the right not to pay. I would just relist with a BIN of £999 and require instant payment. Sometimes you have to cut your losses and move on. I wouldn't bother with all the extras like featured/bold etc. Just go for a normal auction, start low with clear photos and well written description.

goshdarnit

BIN on laptops also tend to attract our Nigerian friends, so be careful.

pulliptears

Ashok, cant offer any advice, but had i got £1100 Id buy it! I dream of an alienware lappie

Ashok_2

Didn't realise he'd already bought a laptop... I'll relist the Alienware then, I checked and the cost comes to £25 exactly the same as previous listing. I'll try my best to get some money of him for fees though.

Any ideas on the best time to list it, and duration? I would have started listing tonight, about 9.30PM and left it for 7 days?

BIN for £999 is way to low for me, I'd still keep it at £1100 to be honest, but also include best offer option. And left a reserve of £900.

RFW

goshdarnit wrote: »

He hasn't, and you wouldn't. Ebay have taken your money, not the 'buyer'.

Yes he has, a contract is entered into when agreeing the purchase, ie clicking the final buy now button. The final sale agreement is a contract between buyer and seller and is enforceable. Under the circumstances it is likely a court claim would be won, I'm not saying that that is the best way to go though as the chances of getting any money that way are unlikely.

Cute_'n'_Quirky

RFW wrote: »

Yes he has, a contract is entered into when agreeing the purchase, ie clicking the final buy now button. The final sale agreement is a contract between buyer and seller and is enforceable. Under the circumstances it is likely a court claim would be won, I'm not saying that that is the best way to go though as the chances of getting any money that way are unlikely.

Exactly!! I wish all Buyers would realise that they ARE required to pay up!

Cute_'n'_Quirky

Ashok - why haven't you opened a NPB dispute?

It might frighten the Buyer into paying up.

Ashok_2

I have, a copy of the transcript so far is in my above post here