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Jcp jsa review

Hi guys I would like thank you in advance

Here it is right my mam got a phonecall on the house phone for me last week in regards to jcp. I asked her what was it about nd she said they wouldn't speak to her. The guy on other end said he would look for mobile number as mam said I was deaf and can use mobile with my loop. He said he will look for it and if he can't find it to send me a letter,

Well anyways got the letter today for a telephone interview to check I'm getting the right benefit. I'm pretty aure on my records it has that I am deaf. So I'm going to pop to the jcp to see if my advisor can help when she is free for a moment. I can use my mobile but very difficult at times so would be better to do an alternative way for this interview .

Any experience in this to get it sorted by advisor please would be welcome. I'm happy to do the interview but in another way.
Mortgage free wannabe 

Actual mortgage stating amount £75,150

Overpayment paused to pay off cc 

Starting balance £66,565.45

Current balance £55,819

Cc debt free.

Comments

  • TELLIT01
    TELLIT01 Posts: 18,498 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    When you see your advisor ask them to make a note on the system about your deafness and that you have authorised them to speak to your mother on your behalf. If there is currently nothing on the system to this effect then the person who called acted correctly in not speaking to your mother.
  • Sncjw
    Sncjw Posts: 3,595 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It is on system they are well aware of my deafness
    Mortgage free wannabe 

    Actual mortgage stating amount £75,150

    Overpayment paused to pay off cc 

    Starting balance £66,565.45

    Current balance £55,819

    Cc debt free.

This discussion has been closed.
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