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Seller waiting for payment, how long?

Hi all

Sold an item 7:30pm Friday and buyer still not paid, even after I sent invoice.

How long do I wait? and what do I do next?

They have 400 feedback.

Comments

  • I would wait a day, some people only have access to the internet at work

    If you still haven't received payment by close of play tomorrow, I would send a reminder then if still no payment after four days, open a non paying bidder

    You can actually open a NPB now, but I would wait a while.
    You're only young once, but you can be immature forever :D
  • TKPeters
    TKPeters Posts: 1,877 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Uniform Washer
    4 Days & then open a NPB case, which gives them another 4 days, before you can close it & relist the item
  • 19lottie82
    19lottie82 Posts: 6,033 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'm a seller and in situations like these, I wait 3 days and send a polite message citing a "gentle reminder", if no reply in 48 hours, I remind them again, informing them that is there is no payment or contact within the next 24 hours I will need to open a non payment case. And if there isn't, I do.
  • soolin
    soolin Posts: 74,959 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    19lottie82 wrote: »
    I'm a seller and in situations like these, I wait 3 days and send a polite message citing a "gentle reminder", if no reply in 48 hours, I remind them again, informing them that is there is no payment or contact within the next 24 hours I will need to open a non payment case. And if there isn't, I do.

    I never ever warn a buyer that I'm going to start an NPB case, it sounds too threatening. I just send an invoice at auction end, then another on about day 3 and open a case on day 4. Sometimes I do it slightly quicker.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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