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Santander Loan PPI or is it?

Hi,

I have been one of those "can't believe you took out PPI" types for sometime, even helping 3 relatives reclaim over £20k

So imagine my surprise when clearing out an old works draw the other day and found a loan statement from Santander, it was for a loan I paid off slightly early in 2011 for £10500 it showed the payments schedule and included was PPI at about £16 per month. I took the loan out in 2004.

I have called them up and they confirmed the loan had PPI on it and have sent the paperwork out.

Thing is the loan was taken out 10 years ago, and I can't really remember the details, I can't remember if it was actually a Santander loan or cahoot etc I expect I would have taken out the loan either by phone or online but not sure which.

What I do know is as a result of some time spent selling finance and insurance, I was pretty clued up on PPI products and realised that they didn't really suit my situation and I was careful to avoid them, but obviously not careful enough.

Thing is do I just answer 'don't remember' to all the questions or should I try and find some of the details from the bank, they seemed fairly helpful.

I don't want to be dishonest I just know that I wouldn't have knowingly taken out the cover but want to give myself the best chance of a positive result. Just been made redundant so every little helps.

Thanks in advance

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