We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

AXA - car hire excess cover

angela*
angela* Posts: 2 Newbie
edited 25 September 2014 at 4:02PM in Insurance & life assurance
Paid several premiums over the years and for the 1st time I have needed to claim a paltry 98 pounds from AXA. Despite 1 year passing and 3 emails and calls confirming cheque will be raised. They are now ignoring my emails. I am so fed up of the time it has and is costing just to finalise this claim. Any help in getting the cheque sent?

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    Their rep turned up here recently to "help" solve a problem (second time in 2 years! This does not reflect the number of axa complaints on here over the last 2 years!!!)


    Might be worth contacting her:

    ....feel free to e-mail your details to [EMAIL="socialteam@axainsurance.com"]socialteam@axainsurance.com[/EMAIL] and we will be happy to help.

    Thanks,

    Angelina


    Read up on Axa here and across the net and you might want to go with someone else at renewal time. (Lots report problems when it comes to actually making a claim)
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.