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POPLA appeal rejected, what to do now?
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Not just 'borderline' harassment!PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
CLICK at the top or bottom of any page where it says:
Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD0 -
Final Update :
Today I received an e-mail from Gemma Ridgwell saying the following :
"Dear Mr xxxxx
BPA – xxxxx.
I can confirm I have investigated your complaint with the operator and can advise as follows.
The operator instructed their programmers to look in to the matter regarding the POPLA verification codes and they have concluded why the error has occurred. There is now a system in place to ensure this does not happen again and I am satisfied corrective measures have been taken to resolve the problem.
In view of the issues you have experienced, the operator has confirmed the parking charges will be cancelled as a gesture of goodwill. A letter of confirmation will be sent out to you from New Generation Parking.
In view of this satisfactory outcome, I have closed the investigation.
Thank you for bringing this matter to my attention."
So that's a turn out for the books, POPLA still looking at my appeal so it'll be interesting to see what they say
And it was so very nice of New Generation Parking to cancel my "invoices" as a "GESTURE OF GOODWILL"
Once again thank you to everyone who helped through the process and gave me advice on this thread.0 -
Excellent newsDedicated to driving up standards in parking0
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