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Some questions about equality act 2010

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  • Thanks Roger - that was my take on it as well. I've emailed them and am waiting for their answer. I'm sure they would help bring things out to the car but it's also hard to get items down from their shelves - especially if heavy or bulky and the aisles are difficult to negotiate - especially on the 20% discount weekend when it's a madhouse in there!


    Thanks for your comments and I'll post their answer - if and when!
  • On a rather more silly note.
    Businesses practices include pricing.
    A business clearly has flexibility over prices, in principle.
    If, due to my disability I have a low income, are high prices (due to large store profit margins) indirect discrimination under the act, and does this impose a duty to consider discounts?
  • DomRavioli
    DomRavioli Posts: 3,136 Forumite
    1,000 Posts Combo Breaker
    rogerblack wrote: »
    On a rather more silly note.
    Businesses practices include pricing.
    A business clearly has flexibility over prices, in principle.
    If, due to my disability I have a low income, are high prices (due to large store profit margins) indirect discrimination under the act, and does this impose a duty to consider discounts?

    Quite simply, no; it would be nigh on impossible to prove that a singular or combination of disabilities or illnesses guarantee a low income, therefore proving it adequate. Also, stores can sell to whomever at whatever price they like, regardless of your income.

    Bit of a stupid question TBH, but at least its been asked.
  • Indie_Kid wrote: »
    I once asked a bank for letters in a different format. I was told no and told to get someone else to read my letters to me. Um, no. Why should I? Am I not entitled to privacy?

    I've been told this too, when I asked for large print letters.It just isn't right - I'm the only adult in my house so there isn't anyone else to read letters to me, even if I was happy for someone to know my financial information.

    In my experience non-disabled people just don't think about how we are affected - & there should be far more thought gone into the design of these systems & then testing them to make sure they actually work.

    OP - I hope your friend gets something sorted.
    And I find that looking back at you gives a better view, a better view...
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