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SHOCKING! Avis charging me £370 for being 5 minutes late!

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Comments

  • I just want to follow this thread up and say Avis just got back to me offering a full refund. I actually spoke the lady on the desk who told me the rental starts from the moment I pick the car up. Someone else told me it coul have happened because it was a weekend rental and as I went into 'weekly' rates, that's why one day extra was so high. Either way, I'm very happy and will continue to use Avis. Just need to make sure I always return the car on time :) Thanks for everyone's help :)
  • maman
    maman Posts: 30,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I just want to follow this thread up and say Avis just got back to me offering a full refund. I actually spoke the lady on the desk who told me the rental starts from the moment I pick the car up. Someone else told me it coul have happened because it was a weekend rental and as I went into 'weekly' rates, that's why one day extra was so high. Either way, I'm very happy and will continue to use Avis. Just need to make sure I always return the car on time :) Thanks for everyone's help :)


    So pleased you got sorted.


    I saw Watchdog on BBC last week and Avis were getting slated for various sharp practices.
  • We always use Dollar in Texas and they never say anything if we are late back
    travelover
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