Parking Eye

san649

Help!!!!
My wife and I have fallen prey of the robber barons Parking eye!. My wife had left a friends and called into Morrison’s on the way home. As we only live around the corner she walked home completely forgetting that she had left the car there (dump I know but she has done worse!) 3 hours later at 10pm she ran round to retrieve the car..
A couple of weeks later I received a letter stated I must pay the fine, I wrongly took advice given to me just to ignore the letters as they would simply go away. I finally received a letter saying that this was the final letter before court action so I wrote to them stating to contact my wife as it was her driving. The next letter I received was a court letter. I wrote to PE again(this time recorded delivery) stating they needed to get in touch with my wife. In return I got a standard looking letter stating that I was now too late. I have since been in touch with Morrison’s who agreed to cancel it, iv spoke to them a couple of times and they have reassured me this has been done, although I have no proof of this. I cannot speak to parking eye in time to get information from them as they don’t seem to have a phone number.
What we need help with is how we go about giving our defence, we have 6 days!!!!
Thanks for taken the time out to read this and we hope someone can help.

HO87

Regardless of PE's protestations to the contrary by virtue of the Protection of Freedoms Act (POFA) your naming the driver effectively resets the clock. This means that they should write to your wife and make their demands of her. This would enable her to appeal to them and then POPLA.

You should as a matter of urgency send an email of complaint to the British Parking Association - [EMAIL="steve.c@britishparking.co.uk"]steve.c@britishparking.co.uk[/EMAIL] - pointing out that PE are in breach of POFA and their code of practice by not dealing with your wife. Attach copies of the letter from PE.

Write to Morrisons - your local manager - and press them to resolve matters urgently and ensure that you make reference to the previous conversations with staff/managers confirming that they would get the notice cancelled.

As far as the Letter Before Action is concerned go to the Newbie thread and ensure you follow the advice foir dealing with this letter. No one course of action here is going to stop things or stand a chance of doing so.

san649

I appreciate your advice, I will follow that up. Thank you

Coupon-mad

san649 wrote: »

The next letter I received was a court letter.

Woah!!!! Your thread title could have made it clear you have a Northampton court claim! I take it you mean you have a Northampton Claim form already? Not just a Letter before Court Claim? Have you acknowledged the claim on MCOL? Have you even read the Newbies thread section post #5 about Small Claims & how to defend?

If so then you MUST Lodge a defence - unless they received that letter you sent after your got the LBCCC, then naming the driver in the later Recorded Delivery letter was too late. Did you keep a copy of both letters and proof of posting of the first one? Not that you should be doing anything much except acknowledging and defending this NOW.

And stop waiting on Morrisons, your time is running out to defend if you have a court claim, and PE know it and you are in danger of losing for the full whack, by default next week! If you just search this forum for 'court Morrisons' as keywords you would find that they can't/won't cancel cases after a court claim has been issued and there are LOADS of threads discussing the boring tactic of PE demanding £60 as they are 'out of pocket' (sob sob). Do the search, read lots of threads about it, and read the Newbies thread (post #5 only).

What a waste of time and a worry for you because you chose to ignore the most litigious PPC. Could have stopped them dead at POPLA appeal, easy peasy. Now it is NOT easy and you join all the hundreds of others on here and on pepipoo forum posting about ParkingEye claims.

san649

Sorry to ask again but looking for more advice. PE have now sent me a letter to say they now know I was a genuine customer and will drop the court case if I pay £60, is it worth paying this or seeing it out though court and risk paying £150???

Marktheshark

Can you get hold of anything in writing from Morrisons to say they have cancelled the charge ?

Obviously the company involved have been told it is cancelled by Morrisons supermarkets .

Coupon-mad

san649 wrote: »

Sorry to ask again but looking for more advice. PE have now sent me a letter to say they now know I was a genuine customer and will drop the court case if I pay £60, is it worth paying this or seeing it out though court and risk paying £150???

Oh come on why the 3 question marks when I told you this would happen? That's what always happens which you would know if you'd read other PE court threads. Look what I advised above:

And stop waiting on Morrisons, your time is running out to defend if you have a court claim, and PE know it and you are in danger of losing for the full whack, by default next week!If you just search this forum for 'court Morrisons' as keywords you would find that they can't/won't cancel cases after a court claim has been issued and there are LOADS of threads discussing the boring tactic of PE demanding £60 as they are 'out of pocket' (sob sob).

Do the search, read lots of threads about it, and read the Newbies thread (post #5 only).

It's the standard 'without prejudice' letter mentioned umpteen times and cannot be mentioned in court.

More importantly have you even sent a defence online via MCOL? You are about to lose by default for the entire amount if you don't. Post #5 of the Newbies sticky thread tells you what to do when - hopefully you have at least acknowledged the claim on MCOL saying you will defend in full? Defence next then, you CANNOT hang about complaining to Morrisons - that can wait!

Bottom line - after you have submitted a defence which you MUST even if negotiating/complaining - if the above posts are an example of your research and eye for detail on such matters, then maybe you are better off paying PE or negotiating, because you should have defended by now. If you haven't, and still seem to have no clue and haven't read the dozens and dozens of other similar 'PE Court' threads like I advised, I worry about how you will get through the next stages in the court process and the hearing. I hope you prove me wrong, that you read the Newbies thread post #5 all links, and a whole load of other threads by searching the forum for 'without prejudice Court' and then come back raring to go and telling us you've drafted a decent defence (based on what you have read on other threads) and showing it to us for comments.

nicedriver

Hello, I've been reading this and other helpful threads but still need help as I'm now starting to panic! I've just received a 'letter before referral for legal action' demanding my 'outstanding balance of £135' letters from Debt Recovery Plus acting on behalf of PrivateEye for a parking 'fine' (issued May 2013) following a visit to Morrisons. From reading the thread, it seems I've made a big mistake by doing NOTHING about it (when I checked online at the time the general advice seemed to be just ignore it BUT everything I read now says that this changed!)

Trouble is I don't have a paper trail. It's all so long ago and I thought they were just cowboys chancing it. PE's first letter came completely out of the blue - I'm now sure it was after the 14 day limit, and suspect this was because it was for a courtesy car so this probably lead to delays in them obtaining info from the DVLA -it asked for a receipt (and I had been shopping) but because of the time elapse I no longer had the receipt. I was so put out by the subsequent letters that I think I've just binned them...So what's my best approach now? Should I try calling into Morrison's and telling them how distressed it's making me and asked them to intervene maybe?
Any 'next steps' advice welcome, many thanks!

pogofish

nicedriver wrote: »

Hello, I've been reading this and other helpful threads but still need help as I'm now starting to panic! I've just received a 'letter before referral for legal action' demanding my 'outstanding balance of £135' letters from Debt Recovery Plus acting on behalf of PrivateEye for a parking 'fine' (issued May 2013) following a visit to Morrisons. From reading the thread, it seems I've made a big mistake by doing NOTHING about it (when I checked online at the time the general advice seemed to be just ignore it BUT everything I read now says that this changed!)

Trouble is I don't have a paper trail. It's all so long ago and I thought they were just cowboys chancing it. PE's first letter came completely out of the blue - I'm now sure it was after the 14 day limit, and suspect this was because it was for a courtesy car so this probably lead to delays in them obtaining info from the DVLA -it asked for a receipt (and I had been shopping) but because of the time elapse I no longer had the receipt. I was so put out by the subsequent letters that I think I've just binned them...So what's my best approach now? Should I try calling into Morrison's and telling them how distressed it's making me and asked them to intervene maybe?
Any 'next steps' advice welcome, many thanks!

If you have been reading the helpful threads then you know that its not the done thing to hijack someone else's thread!

Please read the Newbies Sticky carefully, then start your own thread for the best advice,

nicedriver

Sorry, never planned to hijack anything just an innocent mistake! Sorry