We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Cancelling a PAYG energy and gas contract before its live?

Options
dekaspace
dekaspace Posts: 5,705 Forumite
I've been Money Tipped!
Had a door to door salesman offer to change me over to Utilita, a lot of things he implied I did check and seem to be wrong but one I did not check right was the 14 days to cancel, what I was told was its 14 days from when I get a letter to say switchover would be within the next 28 days.

Anyway I have to move house at the weekend and only just found out so rang up and was told it was 14 days from sign up so could not cancel, but I could cancel if I was moving but said switchover was next Monday(less than 3 weeks after I signed up but longer than 14 days) so wanted to know in this sort of situation since I am moving before its changed over what is the correct thing to do? Because if I phone to cancel due to move does the new tenant just move in and change to new supplier?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.