seller not complying with consumer law

unholyangel

wealdroam wrote: »

No, they are not.

Yes they are.

They need to provide certain information contained in schedule 2 - which includes:

(l)where a right to cancel exists, the conditions, time limit and procedures for exercising that right in accordance with regulations 27 to 38;

and

(o)where under regulation 28, 36 or 37 there is no right to cancel or the right to cancel may be lost, the information that the consumer will not benefit from a right to cancel, or the circumstances under which the consumer loses the right to cancel;

The same way that they cannot make a deduction if the value of the goods are diminished if they do not inform you they can do so in the first place.

hollydays

They give this as their details

THE ADJUSTABLE & ELECTRIC BED CO. LTD
23 RAMSDEN ROAD
ROTHERHAM
South Yorkshire
S60 2QN

But no such company exists on companies house