How can this be fixed?

renegade

Please help.Got this message on my laptop whilst trying to connect to a web site

C:\users\pauline\AppData\Local\Pokki\Engine\Launcher.dill

Too technical for me to understand but this problem occurred
after I re installed Google Chrome?

Thanks for reading.

kwikbreaks

Uninstall Pokki. As you've got that one it's probably worth downloading and running MalwareBytes Free and removing any other junk you have accidentally installed.

Only download software from the original author sites - often not the first result on google which will be a paid ad and probably be an installer of junk alongside what you actually wanted. Or maybe just the junk.

renegade

kwikbreaks wrote: »

Uninstall Pokki. As you've got that one it's probably worth downloading and running MalwareBytes Free and removing any other junk you have accidentally installed.

Only download software from the original author sites - often not the first result on google which will be a paid ad and probably be an installer of junk alongside what you actually wanted. Or maybe just the junk.

There isn't a programme with that name listed.?

could it be under another named programme?
I have avira and have done malwarebytes.

espresso

Step by step instructions here

renegade

espresso wrote: »

Step by step instructions here

The programme was not listed,no idea how it got onto my laptop I certainly didn't download it,I don't know what it is .

dogmaryxx

Try Revo

Download 30 day trial of Revo Pro


Click Forced Uninstall in main toolbar

Tick advanced scanning mode

Type Pokki in Programs exact name box

Press next.

and after scan, select/ delete only items shown in bold type.

Uninstall Revo

debitcardmayhem

Or try adware cleaner or junkware removal tool

renegade

Thanks for your input everyone.

Apparently this is associated with Gmail?

I went for Ccleaner and got it cleaned, never had any more problems with it.:j