Change of Address, or better how to cancel LLoyds Avios Cards

aterreno

Hi all,
I am failing at changing my address with my Lloyds Duos Avios card, there is no form online, some addresses on the web (where to eventually send a form) are old (quoting TSB).
I've called their customer service and they promised to send me a form, which never arrived.
I am quite fed up with this, this is the 3rd time I have go trough this weird procedure to just change one address. Most cards (and I have few) offer online address change, it's pretty simple.

So: how to cancel the cards with them? I Had enough!

Thanks a lot.

cheers

[Deleted User]

aterreno wrote: »

So: how to cancel the cards with them?

Give them a call. Or write them a letter.

Lloyds_Bank

aterreno wrote: »

Hi all,
I am failing at changing my address with my Lloyds Duos Avios card, there is no form online, some addresses on the web (where to eventually send a form) are old (quoting TSB).
I've called their customer service and they promised to send me a form, which never arrived.
I am quite fed up with this, this is the 3rd time I have go trough this weird procedure to just change one address. Most cards (and I have few) offer online address change, it's pretty simple.

So: how to cancel the cards with them? I Had enough!

Thanks a lot.

cheers

Hi aterreno,

Sorry to hear of the trouble you've had. To change your address by phone, you need to be registered for Telephone Banking. If you're not registered, you can do so by visiting your local branch or by sending your request in writing to:

Lloyds Bank
Box 1
BX1 1LT

If you still wish to close the account, you may wish to include this request in your letter.

Thanks,

Cheryl

jayjay21

I'd hold on a second, if you are using the cards(opposed to using them for one off emergencies etc), don't cancel them as you probably get them free of charge, and Lloyds now charge £24 per annum for the rewards.

aterreno

thanks for the replies.

so , I won't cancel, fine.

but if I do request to enable my telephone banking I will receive the account informations at the old address.

is there an official form somewhere to send over to just change my address?

Happy to craft it myself, but, where should I send it?

Last time I went to a branch they told me I couldn't change my address there because I've a mastercard/amex duo avios and not a lloyds account.

System

I was under the impression that the old free version is different to the new versions with an annual fee?

jayjay21 wrote: »

I'd hold on a second, if you are using the cards(opposed to using them for one off emergencies etc), don't cancel them as you probably get them free of charge, and Lloyds now charge £24 per annum for the rewards.

Lloyds_Bank

aterreno wrote: »

thanks for the replies.

so , I won't cancel, fine.

but if I do request to enable my telephone banking I will receive the account informations at the old address.

is there an official form somewhere to send over to just change my address?

Happy to craft it myself, but, where should I send it?

Last time I went to a branch they told me I couldn't change my address there because I've a mastercard/amex duo avios and not a lloyds account.

Hi aterreno,

There's not a form for credit cards, so just send a letter to us with your details, including your credit card number (the one shown on your American Express card). Please also include your signature.

The letter should be sent to:

Lloyds Bank
Box 1
BX1 1LT

Thanks,

Craig