No courtesy car - motability no adapted cars

edited 30 November -1 at 1:00AM in Disability Money Matters
7 replies 2.4K views
mooch1ukmooch1uk Forumite
130 Posts
edited 30 November -1 at 1:00AM in Disability Money Matters
Hi

I am having to get my adapted car fixed and there is no courtesy car. I still have to get to work. I'm just wondering if there is any assistance with costs as a car cannot be provided? Has anyone got any experience or advice

Replies

  • DomRavioliDomRavioli
    3.1K Posts
    1,000 Posts Combo Breaker
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    Why not read your Motability contract? Or give them a call?
  • Ms_WheelsMs_Wheels Forumite
    25 Posts
    Sixth Anniversary
    mooch1uk wrote: »
    Hi

    I am having to get my adapted car fixed and there is no courtesy car. I still have to get to work. I'm just wondering if there is any assistance with costs as a car cannot be provided? Has anyone got any experience or advice

    I agree with the above post - it is best to call Motability and ask.

    I've had an adapted courtesy vehicle several times via Motability so it is possible. Alternatively, it is possible for Motability to agree to reimburse taxi costs e.g. to medical appointments and work.
  • ParvaParva Forumite
    1.1K Posts
    I think that many people forget that Motability is actually a charity and not a business as such. I know that we as Motability 'customers' give up most or all of our mobility component of DLA but at the end of the day, you would struggle to get the terms that Motability do without using them. I wonder why your adapted car is being fixed? Either way, I really wouldn't go down this route. There are many many lease options out there, go and lease your own and see what happens when that one breaks.
  • GwylimTGwylimT Forumite
    6.5K Posts
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    When my partners has been having work done she has been reimbursed for all vital travel, such as getting to work or hospital appointments. We have only happened twice so far, once when her car was stolen and the second when she was rear ended. RSAM are the ones to contact concerning a courtesy car or travel assistance.
  • I got a hire car with Linx hand controls when my car got repaired. Linx controls are easy to fit and use.
  • sunnyonesunnyone Forumite
    4.7K Posts
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    Parva wrote: »
    I think that many people forget that Motability is actually a charity and not a business as such. I know that we as Motability 'customers' give up most or all of our mobility component of DLA but at the end of the day, you would struggle to get the terms that Motability do without using them. I wonder why your adapted car is being fixed? Either way, I really wouldn't go down this route. There are many many lease options out there, go and lease your own and see what happens when that one breaks.

    You are wrong, only a small part of motability is a charity and the rest (by far the biggest part) is a normal business like any other car leasing business.

    The special vehicle fund is supported as a charity by the government and motability to allow a few very disabled people who work or are in full time study to have suitable vehicles paid for or ordinary scheme users to have the deposit paid towards the cheapest disabled person in the boot type WAV.
    CTcelt1988 wrote: »
    I got a hire car with Linx hand controls when my car got repaired. Linx controls are easy to fit and use.

    I love my Lynx, I've had them for aboUt 10 years now and they give me much more freedom as a disabled driver because it means I can drive any automatic vehicle.
  • ParvaParva Forumite
    1.1K Posts
    sunnyone wrote: »
    You are wrong, only a small part of motability is a charity and the rest (by far the biggest part) is a normal business like any other car leasing business.

    The special vehicle fund is supported as a charity by the government and motability to allow a few very disabled people who work or are in full time study to have suitable vehicles paid for or ordinary scheme users to have the deposit paid towards the cheapest disabled person in the boot type WAV.

    I love my Lynx, I've had them for aboUt 10 years now and they give me much more freedom as a disabled driver because it means I can drive any automatic vehicle.
    Ironically I've just this evening been researching leasing a car for my mum and I can't get figures anywhere near what I get on Motability. And when I say near, I mean that she would get the road fund license but no insurance and no car servicing (which I'm guessing would be compulsory). One site did include breakdown cover, another did not.

    I'm unaware of the Lynx scheme and cannot comment on that. My point is that it would be hard to get any sort of decent leasing deal for those that qualify without Motability.
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