H&m - an credit agreement i never agreed to!! Help please!!

PLEASE-REMOVE-MY-DEFAULT

• We accept cards with Mastercard or Visa symbol.
• All transactions are encrypted for your safety*.
• Your card will be not be debited until we have dispatched your order**.

** If the credit card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. Your card will be debited when we ship your order. If you return any items the balance will then be refunded onto your card. If the credit card transaction is not approved your order will be canceled. Please contact your bank or card provider if you have any questions about this.



Above is from h&m site- can I sue them based on that?

stclair

If I was you if just make a complaint to H & M directly.

If they are unable to resolve your compliant then you take the matter to the financail ombudsman service.

If you read the terms from section 7 this may provide more information to what may have happened.