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Switching-Beware if you need to bank via your Post Office Local
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Piratepete_2
Posts: 6 Forumite

I recently switched from Santander to Halifax. Switch went like a dream.
Struggled a bit to get a Paying In Book and Envelopes to pay cheques in at my local Post Office (I live in the sticks!).
Then found that I can't pay in cash, either using the debit card or a paying in slip. Reason is my PO is a Post Office Local and doesn't accept paying in with payslip (Halifax requirement), only with card.
Had I switched to HSBC or CoOp or First Direct or Smile, or alternatively I go to a Sub or Main Post Office - no problem.
See Post Office website - It has a list of banks that supports paying in with card.
PS. No problem withdrawing money or checking the balance.
Struggled a bit to get a Paying In Book and Envelopes to pay cheques in at my local Post Office (I live in the sticks!).
Then found that I can't pay in cash, either using the debit card or a paying in slip. Reason is my PO is a Post Office Local and doesn't accept paying in with payslip (Halifax requirement), only with card.
Had I switched to HSBC or CoOp or First Direct or Smile, or alternatively I go to a Sub or Main Post Office - no problem.
See Post Office website - It has a list of banks that supports paying in with card.
PS. No problem withdrawing money or checking the balance.
0
Comments
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Isn't that your own fault for not checking that the bank you were switching to offered the service you use quite a lot?
No point complaining about something you didn't check, is there!?Time is a path from the past to the future and back again. The present is the crossroads of both. :cool:0 -
I didn't read the OP as a complaint,. More like a warning to others.0
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No complaint. I did check first. After my cash was refused, discovered that Halifax wasn't aware that there was a restriction at a Post Office Local and hadn't been informed by the Post Office. Conversely, the Post Office website also doesn't say that there is a restriction at Post Office Locals (which are a fairly new concept). The Post Office rep said that she would look into updating their site and informing affected banks and building societies of the restriction. These Locals are a new (paperless) concept - open same hours as the shop they're in on a reduced salary! Many replacing sub-post offices, I understand.
Halifax gave me £40 (not asked for) for my trouble :beer: ! Perhaps they'll eventually update their systems and also go paperless, then we'll all be happy!0
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