Window Cleaner - Small Claims Court

laurajd28

..........

USM

I think you probably need to try and say that in 4 or 5 bullet points.

bris

Pay the window cleaner and be done with it. The post makes my eyes bleed, just a huge wall of text.

laurajd28

USM wrote: »

I think you probably need to try and say that in 4 or 5 bullet points.

There's a bit too much to say! I'm sure there will be a lovely person on here who won't mind reading it!

USM

laurajd28 wrote: »

There's a bit too much to say! I'm sure there will be a lovely person on here who won't mind reading it!

I mean for the purpose of a response for the court. Some poor court clerk is going to have to try and fish the facts out of that emotive wall of words you really need to boil it down to the facts.

USM

- XXX was contracted to clean the windows at my home (XXXX) on an XX basis starting XX/XX/XX at a cost of £X per X.

- Invoices were hand delivered whilst I was at work and did not contain contact details.

- After XXX we became dissatisfied with the quality of the work carried out but were unable to find contact details for XXX.

- X further invoices arrived but still no contact details to enable us to instruct XXX to cease the window cleaning.

- Attempts were made to find contact details for XXX but were unsuccessful.

- On XX/XX/XX YYYY attended my property demanding payment for window cleaning carried out on XX/XX/XX and XX/XX/XX.

- During this visit I disputed the invoices on the basis of the quality of work. XXX became agitated, assaulted XXX, and made threats to property which resulted in the police attending.

- The police visit was logged as incident number XXXXX

themull1

I thought it would cost more than £15 to make a small claim through the courts. When i wanted my window cleaner to stop cleaning my windows, i left a note sellotaped on the front window.

laurajd28

USM wrote: »

I mean for the purpose of a response for the court. Some poor court clerk is going to have to try and fish the facts out of that emotive wall of words you really need to boil it down to the facts.

The online service allows 120 lines of text, so I'm sure they are well aware that some people will use the full allowance. I don't feel there is anything wrong with being detailed and thorough.

USM

You're right, the fact that number 10 and number 14 were on guard duty is highly pertinent to the balance of probability that you owe your window cleaner £15.


Crack on

laurajd28

themull1 wrote: »

I thought it would cost more than £15 to make a small claim through the courts. When i wanted my window cleaner to stop cleaning my windows, i left a note sellotaped on the front window.

Yep, it's £25 to lodge the claim through the small claims court, so the total claim is £40.

Good idea about the note, but personally I don't want something stuck to my front window. We asked the neighbours and they don't have any details for him either. As a business, the least he should provide is a contact telephone number and the police advised him of this and told him to amend his forms so that customers are able to get hold of him in these kind of situations. Like I said in my defence to the courts, we paid him reliably via online banking, so when we stopped paying, surely he should have come to ask why, instead of continuing to clean the windows without getting any payment.

Thanks!

laurajd28

USM wrote: »

You're right, the fact that number 10 and number 14 were on guard duty is highly pertinent to the balance of probability that you owe your window cleaner £15.


Crack on

It isn't just a case of the £15, it's everything else surrounding that and we shouldn't have to have the neighbours keeping an eye on our house because a lazy window cleaner couldn't be bothered to provide a phone number...or even clean the windows properly for that matter! We certainly shouldn't be threatened just because we weren't happy with his window cleaning skills. The way that he went about things does come into it. As mentioned, he didn't even offer to clean them again properly! We would have quite happily paid the first £5 if he'd come to collect it, and then we could have told him not to do them again. More fool him for cleaning them 3 times without payment. Some business he's running.