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Chinese Herbailist treatment

lindylouisa
lindylouisa Posts: 1 Newbie
Sixth Anniversary Combo Breaker
edited 1 October 2014 at 8:27PM in Consumer rights
Thank you stevenLS and paddyrg. I have been offered just under 25% of the original cost of treatment so as my husband is waiting for open heart surgery and I don't want him stressed I have accepted the offer but in goods not services as I wouldn't put myself through treatment again, I hate pain and being disabled I suffer enough even with painkillers and morphine patches in me. I do appreciate their kind offer.

Altmedicine.com site states that acupressure should not be painful and if it is to discontinue session.

Comments

  • stevemLS
    stevemLS Posts: 1,067 Forumite
    You have entered into a contract and they remain willing to honour it, it is you that is breaching the contract by not wanting to take the full number of sessions that you have booked.

    I can't see your credit card company helping.

    I would stiffen my back and go and see them and hope their goodwill will give you the partial refund.
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Just ask for a different masseur? It was fine for 6 sessions then one bad one, perhaps the manager actually wants to apologise and give you back your disappointing session? Go on and see them, you may find amicable compromise
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