We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Miele- excellent service

Bought a vacuum cleaner from John Lewis last year. Had a problem with it- wouldn't work properly. Rang Miele CS on Thursday, they arranged for a empty box to be delivered the next day, I popped vacuum cleaner in, courier collected next day.


Returns repaired, cleaned and in it's own bag(!!) by the Wednesday. No quibble about anything. Less than a week, so brilliant service. It's not often you get such efficient service, so would recommend both John Lewis and Miele, they were both really polite and helpful.

Comments

  • dotdash79
    dotdash79 Posts: 1,069 Forumite
    We had a motor go in our dyson and they were out within the week, fitted a new motor and serviced it in the house.

    Excellent service from beginning to end.
  • Miele are really good. Excellent products that are designed to last forever, and an equally excellent after sales service for when they don't .

    You get what you pay for, and when you buy Miele you are buying the best.
  • Bought a Miele washing machine 10 yrs ago...been hammered [teenage daughters and ocd partner]....still running pererfectly.


    Fantastic quality.
  • bought a cheap bosch washing machine 10 years ago, and a sony crt tv both working perfectly when we decided to upgrade.
    I didn't want to but the wife fancied a change...... sigh.....
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 345.8K Banking & Borrowing
  • 251K Reduce Debt & Boost Income
  • 450.9K Spending & Discounts
  • 237.8K Work, Benefits & Business
  • 612.7K Mortgages, Homes & Bills
  • 174.3K Life & Family
  • 251K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.