We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Miele- excellent service

Bought a vacuum cleaner from John Lewis last year. Had a problem with it- wouldn't work properly. Rang Miele CS on Thursday, they arranged for a empty box to be delivered the next day, I popped vacuum cleaner in, courier collected next day.


Returns repaired, cleaned and in it's own bag(!!) by the Wednesday. No quibble about anything. Less than a week, so brilliant service. It's not often you get such efficient service, so would recommend both John Lewis and Miele, they were both really polite and helpful.

Comments

  • dotdash79
    dotdash79 Posts: 1,069 Forumite
    We had a motor go in our dyson and they were out within the week, fitted a new motor and serviced it in the house.

    Excellent service from beginning to end.
  • Miele are really good. Excellent products that are designed to last forever, and an equally excellent after sales service for when they don't .

    You get what you pay for, and when you buy Miele you are buying the best.
  • Bought a Miele washing machine 10 yrs ago...been hammered [teenage daughters and ocd partner]....still running pererfectly.


    Fantastic quality.
  • TheSaint_2
    TheSaint_2 Posts: 1,011 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    bought a cheap bosch washing machine 10 years ago, and a sony crt tv both working perfectly when we decided to upgrade.
    I didn't want to but the wife fancied a change...... sigh.....
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.4K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.