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Land Registry website con

I have been really silly, I needed a Title Plan from Land Registry and thought I had ordered it from them and paid £32 - I then realised this was not Land Registry but Land Registry Agency. I requested an order cancellation and refund through their website but they ignored this. There is only a noreply email address. They keep sending email saying I have to now download document to complete the order. As I paid on a credit card, does anyone know whether this maybe be covered by credit card insurance as a dispute and I may get the money back on the card? Stupid me, but it was late and been on computer all day and these websites are good at presenting themselves as official websites.

Comments

  • Im afraid there's not much you can do.

    You purchased a service and they delivered.

    Just remember in future that all official sites end in .gov.uk
  • splot_2
    splot_2 Posts: 144 Forumite
    landregistryagency.co.uk

    Registrant:
    Andrew Higley

    Registrant type:
    Unknown

    Registrant's address:
    18 Arley Place
    Crewe
    Cheshire
    CW2 6QW
    United Kingdom
  • Land_Registry
    Land_Registry Posts: 6,212 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    Our Blog article may be of interest, especially to others who may be searching for the official Land Registry website

    And of course we are now part of the GOV.UK site
    Official Company Representative
    I am the official company representative of Land Registry. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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