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Taking off learner & parent & reinstalling normal operating system/software

Hi. I need some help with getting rid of parent/learner controls on a Samsung R519 laptop.
The child is now adult and the parental controls mean he can hardly surf anything. His mum and him can't seem to keep track of passwords so most of the time they are locked out and do not use it. Think it hasn't been used for months now.
I want to just put it back to a normal computer like mine.
I want him to start using it regularly now and he'll need it anyway to back up his iphone4 we're giving him and to manage his music.
It's Windows 7 professional, service pack 1.
How do I get it's current set up taken off and just install normal windows operating system and software on it?
Thanks a lot.

Comments

  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Have you removed the data that is needed from the laptop? Pictures, documents etc?
    What is the full model number? 32 bit or 64 bit?
  • Have you removed the data that is needed from the laptop? Pictures, documents etc?
    What is the full model number? 32 bit or 64 bit?

    It's got nothing saved on it. Only been used for searching for info to do homework. But thanks for the reminder.
    Its a samsung r519 but I don't knew what bit. I don't live nearby hence why nothing gets completed lol!
    Ps the Sony Vaio is back - they only and it 3 days.
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    It's got nothing saved on it. Only been used for searching for info to do homework. But thanks for the reminder.
    Its a samsung r519 but I don't knew what bit. I don't live nearby hence why nothing gets completed lol!
    Ps the Sony Vaio is back - they only and it 3 days.

    I'm guessing that it only has 1GB of RAM, 2GB at a maximum so a 32 bit OS.

    You should make sure that it has at least 2GB of RAM.

    You have a PM
  • There should be no need to wipe the entire operating system

    If it's the parental control software that comes with Windows as standard, then log in using an administrative account and simply switch it off.

    If it's 3rd party software that is being used for parental controls (sometimes bundled with computers), then all you will need to do is log in using an administrative account, disable the parental control software, then uninstall it.
    Understeer is when you hit a wall with the front of your car
    Oversteer is when you hit a wall with the back of your car
    Horsepower is how fast your car hits the wall
    Torque is how far your car sends the wall across the field once you've hit it
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    There should be no need to wipe the entire operating system

    If it's the parental control software that comes with Windows as standard, then log in using an administrative account and simply switch it off.

    If it's 3rd party software that is being used for parental controls (sometimes bundled with computers), then all you will need to do is log in using an administrative account, disable the parental control software, then uninstall it.

    I guess that it is probably NetIntelligence.

    You can possibly remove it this way:
    type in address box :
    info.netintelligence.com/remove
    click save
    click run
    and then follow instructions

    A clean install of the OS would be better, leaner, faster....
  • A clean install of the OS would be better, leaner, faster....
    It always is.
    I can't remember the name of the (bundled) parental control software that came with them when we bought one each for the kids (HP laptops), but it did have some pretty icons that would no doubt keep the "eye candy" brigade happy.

    I removed all the bundled crap that came with them when they were first switched on (eg, Wild Tangent games, etc) and while that did indeed speed them up, they ran even quicker once I wiped the drive and did a proper clean install of Windows and only installed the actual system drivers.
    Understeer is when you hit a wall with the front of your car
    Oversteer is when you hit a wall with the back of your car
    Horsepower is how fast your car hits the wall
    Torque is how far your car sends the wall across the field once you've hit it
  • wazza
    wazza Posts: 2,595 Forumite
    1,000 Posts Combo Breaker
    Did you have any sucess?
    Problem with having access to internet is that i get asked by many to solve their problems :( Well at least i learn something on the way :D
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