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Help with Understanding My Rights with Sale Of Goods Act and iPhone 5

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Comments

  • visidigi
    visidigi Posts: 6,753 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    1gavinr wrote: »
    They haven't offered a refurbished phone at all. I have been told my only option is repair which as I've mentioned would be at an inconvenience to me. If they were to offer a refurbished phone which is like for like I would gladly take that. The refurbished phone would at least be covered by a year warranty.

    If they gave a partial refund I could use that to purchase a phone which would be within my price range. There are many phones being sold on various sites, I would just need to money to get one first.

    No it won't, IIRC its 90 days.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Why not ask your employer if they have a spare one - if you require it for work purposes then i'm sure they would be willing to help. I daresay at least one friend/family member has a phone you could use in the meantime.

    I had to send my phone off to be repaired not long ago. Was told 14 days - got a text message the day after I sent it saying couldnt be repaired so were sending me a new one - and I received that the day after the text (so 3 day turnaround total).

    Not saying apple will be the same - but it may not be as long a wait as you think.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • pinkshoes
    pinkshoes Posts: 20,684 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What is the expected shelf life of an iPhone? 2 or 3 years? In which case your refund would be 0 to 33%.

    A repair might be a better deal if money is tight.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • specialboy
    specialboy Posts: 1,436 Forumite
    Make an appointment at your nearest apple store, they will exchange it there and then. Problem solved.
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