We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
M&S energy

consumers_revenge
Posts: 3,568 Forumite


in Energy
Hi,
Gawd knows how these guys get a good service award when it takes..
2/3 days to respond to an email.
48 hours to request a call back
No one answers the phone from 12-2
and when I got hold of them at 7pm they want me to spend 20/25 minutes as an existing customer to change tariffs.
lol I will change suppliers in less time
Remember this is not just bad service....this is M&S bad service!
Gawd knows how these guys get a good service award when it takes..
2/3 days to respond to an email.
48 hours to request a call back
No one answers the phone from 12-2
and when I got hold of them at 7pm they want me to spend 20/25 minutes as an existing customer to change tariffs.
lol I will change suppliers in less time
Remember this is not just bad service....this is M&S bad service!
0
Comments
-
Switch to Ovo, you can pop in on your lunch break if you have a problem, truly excellent :beer:0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards