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Blackhorse PPI

Hi, not posted on this part of the forum before, but here goes, I had PPI on 3 accounts LloydsTSB, Egg (Barclaycard) and Blackhorse, the LloydsTSB paid out over a year ago and I got £3400.

Egg and Blackhorse, however just keep sending me more and more of the same forms and asking for copies of my Marriage Certificate, which I have sent multiple times, both these accounts were taken out in my Maiden name. It has been over 18 months since I first claimed, is it normal to take this long?

The Egg account will be a minimal amount I can't see it being over £50 to be honest, but the Blackhorse one might be a decent amount.

Any experience with these companies would be of interest.
ISA £1675 :DMiniMoohound savings £3685.86 :T Plus £3800 CTF :)
'MrMoneyMuststache' my new hero, Martin Lewis my long time hero
Poacher turned Gamekeeper
Roadkill rebel No 52 Aug £1.34p Sept 24p Oct 5p Nov 5p Sealed pot Challenge No 403 £176.66(2014) :staradmin NOV NST No 20

Comments

  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Send a complaint to the FOS, it is ridiculous you have had to wait 18 months.
  • amersall wrote: »
    Send a complaint to the FOS, it is ridiculous you have had to wait 18 months.
    And that you keep having to send the same documentation - so add that to your complant.
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    And that you keep having to send the same documentation - so add that to your complant.

    of course :o
  • moohound
    moohound Posts: 1,209 Forumite
    Debt-free and Proud!
    Thankyou, will do a complaint
    ISA £1675 :DMiniMoohound savings £3685.86 :T Plus £3800 CTF :)
    'MrMoneyMuststache' my new hero, Martin Lewis my long time hero
    Poacher turned Gamekeeper
    Roadkill rebel No 52 Aug £1.34p Sept 24p Oct 5p Nov 5p Sealed pot Challenge No 403 £176.66(2014) :staradmin NOV NST No 20
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