Wowcher & Gadget Station - I paid for an item they won't supply

Ju78

Please, I need some help.
7 weeks ago I brought a wowcher for a blender from gadget station.
This item has still not been supplied. Wowcher say they'll refund my money when they receive the funds back from gadget station. I've emailed them every few days regarding this. I had one email back from gadget station so I know they're emails are monitored but they've spent the last 5 weeks ignoring me. I've sent them an email today begging for one party to refund my money, but where do u go after this? What do I do? At £19.99 it's hardly going to bankrupt them, especially as they haven't provided they goods that I've paid for and gadget station won't acknowledge me at all now. I paid the money to wowcher though, so who is more at fault? I'm 31 weeks pregnant and need a blender but I can afford one now until my money is returned. Sorry if this doesn't all make sense I'm just so stressed with the whole situation & don't need it. Any help you can give me will be greatly appreciated. Thank you

NYGiants

Ju78 wrote: »

7 weeks ago I brought a wowcher..

Where did you bring it to?

Ju78

apologies. I 'purchased' a Wowcher

harrys_dad

NYGiants wrote: »

Where did you bring it to?

Are you always this helpful? What on earth did you expect to achieve by your post except to make yourself feel smug at someone else's expense?

sheramber

How did you pay for it?

If by credit card ask the card company to do a charge back.

Ju78

harrys_dad wrote: »

Are you always this helpful? What on earth did you expect to achieve by your post except to make yourself feel smug at someone else's expense?

Thank you Harrys Dad. Pathetic response from NY Giants considering how stressed I am

Ju78

sheramber wrote: »

How did you pay for it?

If by credit card ask the card company to do a charge back.

Thank you sheramber. Paid by debit card so not sure where I stand? Is this different?

powerful_Rogue

Ju78 wrote: »

Thank you sheramber. Paid by debit card so not sure where I stand? Is this different?

Can still ask for a charge back via the debit card. Just tell them you have paid for the item, no item received and all correspondence is being ignored.

Ju78

powerful_Rogue wrote: »

Can still ask for a charge back via the debit card. Just tell them you have paid for the item, no item received and all correspondence is being ignored.

Thank you, I'll give the bank a call today. Fingers crossed!

daytona0

harrys_dad wrote: »

Are you always this helpful? What on earth did you expect to achieve by your post except to make yourself feel smug at someone else's expense?

To be fair, your post is more pointless than his...

For all we know, there may be users of the forum who do not have english as a first language and as such clarifying a possible mistake would help others understand the meaning. Unless, of course, you are a fan of potentially alienating such users from the site along with supporting people who write grammatically incorrect sentences.

Your post achieved as much as this post did... It probably wasted a bit of our life that we will never get back, all for a post on a forum

Ju78

daytona0 wrote: »

To be fair, your post is more pointless than his...

For all we know, there may be users of the forum who do not have english as a first language and as such clarifying a possible mistake would help others understand the meaning. Unless, of course, you are a fan of potentially alienating such users from the site along with supporting people who write grammatically incorrect sentences.

Your post achieved as much as this post did... It probably wasted a bit of our life that we will never get back, all for a post on a forum

Ok I logged in expecting this to be another helpful comment but it wasn't. Completely hypocritical as you've done the same thing but wasted more time by writing a longer message?! English is my first language but I was so upset and stressed when writing my post yesterday, I made a mistake. With this going on, numerous other serious issues in my life at 31 weeks pregnant, you'll have to excuse the mistake I made that I already apologised for. A pointless exercise that i don't need and makes it unlikely that I'll use a resource like this for help in the future. Good work.

On a more positve note, wowcher have just emailed me to say that they will be refunding my money!! Thank you to everyone who took the time to respond helpfully towards my situation, including Harrys dad.