Mis-sold solar panels?

System

You cannot just go to MCS until you have tried to resolve the issue with your installer. Have you raised your concerns with them and what was their response?

http://www.microgenerationcertification.org/consumers/complaints

macman

I don't see how any complaint could anyway be made without a full 12m of gen figures? There is a great variation with the changing seasons, and the OP has no figures for Oct '13-Jan '14, which will be the time of year when output is low.

Smiley_Dan

I thought there was quite stringent limitations on the payback illustrations MCS registered installers can give? The assumptions they allow etc.

If you can find the paperwork claiming these ludicrous amounts that would be a good start.

carlsm60

Thanks for the advise

carlsm60

Thanks for the advise. The system is a sharp nd-r250a5 with fronius ig plus 30v-1. 13 panels £9000

penrhyn

Why so expensive? Was it a tricky installation, Deid you get comparative quotes?

System

carlsm60 wrote: »

Thanks for the advise. The system is a sharp nd-r250a5 with fronius ig plus 30v-1. 13 panels £9000

There is still the unanswered question. What did you get in writing regarding your installation's projected output?

This is from one of the 3 quotes that I got;

PV Design
System Size 3.29kwp
Panel Type 14 Sanyo 235W
Total Cost £13,712
Annual Energy Generation 2699 kWh
Annual Feed- in Tariff £1,211
Annual Bill Savings £175
Annual Total £1386
Return on investment
10.10%

In the end, I didn't accept this quote because (a) they hadn't taken into account shading and (b) it was significantly more than I was prepared to pay. This was 4 years ago. You should have something like the above from your installer.