Faulty Sony USB wireless adapter

Spank

In September 2011 I purchased a TV deal from Richer sounds (32” TV, free wireless dongle and a half price Blu-ray player all Sony)

The TV & Blu-ray both detect the dongle (Sony UWA-BR100) (so does the router), but the dongle does not detect a signal.

Any idea if it’s totally fubar or is there anything that could fix it?

If not what are the chances of RS replacing it? (I took out the 5 year extended warrantees on the TV and Blu-ray but not the adapter)

Also posted in Techie Stuff

wealdroam

Has it ever worked, or has it recently stopped working?

Spank

Yeah it's always worked, up until last Thursday/Friday when I noticed that the iplayer wouldn't work.

I have tried it in both machines & resetting the router as well.

NiftyDigits

If it has really failed, there are other much cheaper options.

Example: Edimax CV-7428nS N300 Universal Wi-Fi Bridge for Smart TV, Blu-ray and Gaming

Here for £15.

or

TP-Link TL-WA890EA N600 Universal Dual Band WiFi Entertainment Adapter with 4 Ports £24.82

or

NetGear WNCE3001 N600
Universal WiFi Adapter 802.11n Dual Band

Here for £25

Spank

RS were no help, couldn't even test it as all TV's have wifi built in & don't sell the adapter anymore (don't know what would of happened if I had taken out the extended warranty).


The TP adapter (Edimax had to many bad reviews) should be arriving tomorrow from Amazon, which is nice and fast as it was free delivery option)

Richer_Sounds_Company_Representative

Spank wrote: »

In September 2011 I purchased a TV deal from Richer sounds (32” TV, free wireless dongle and a half price Blu-ray player all Sony)

The TV & Blu-ray both detect the dongle (Sony UWA-BR100) (so does the router), but the dongle does not detect a signal.

Any idea if it’s totally fubar or is there anything that could fix it?

If not what are the chances of RS replacing it? (I took out the 5 year extended warrantees on the TV and Blu-ray but not the adapter)

Also posted in Techie Stuff

Hi there,

I'm sorry to read you've been having problems with the equipment you bought from us.

In order that I may investigate further, and attempt to resolve this to your satisfaction asap, please could you contact me with your details via the below e-mail address?

[EMAIL="john.p.clayton@richersounds.com"]john.p.clayton@richersounds.com[/EMAIL]

Once again, I offer my apologies, I look forward to hearing from you soon.

Many Thanks

John Clayton
Operations Director
Richer Sounds

Spank

Thanks for the offer but I have already got the TP-Link TL-WA890EA N600 Universal Dual Band WiFi Entertainment Adapter with 4 Ports £24.82 up and running.

it's working fine except the iplayer, which seems to be an issue with the version Sony have on my machines.