Hastings Direct insurance - cant complete online

Mada70

MABLE wrote: »

As they say details were missing.

Yeah, they did say that. However they were correctly entered at my end, and more so, they were visible on Hasting Directs own site, you'll see that I said I confirmed my details, written in my post.

The details were conveniently missing when i phoned up, which meant that had to start a new quote, apparently. I don't see how I could have done anything different. If you know better then I'd like to know.

Mada70

johnk wrote: »

My experience is that if you tried from different price checkers and there was a slightly difference in details, eg, one place you say 10000 miles, other place you say 12000, Hastings will pick this up, and, although allowing you to continue to quote, won't let you buy.

I've moved away from them.

I'm sure that's true, but other than changing the excess amount at their own site, nothing was changed at any point and everything was entered correctly and would tally with any database.