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Has anybody used Barclays Complaints Procedure to Reclaim?
Sandgrownun
Posts: 109 Forumite
Hi,
After successfully claiming back £1300 from HSBC for my partner using this site, I have decided to have a look at my Barclays account as I think I remember being charged in my student days a couple of years ago.
I called up to order my bank statements and the guy I spoke to said I could use the 'Complaints Procedure' instead to sort it out. I agreed but I still ordered my statements just in case. He said I would hear from the complaints place within 5 days and it would be resolved within 8 weeks.
I was wondering whether other moneysavers had done this with Barclays instead of Martin's usual route? Apologies if this has already been asked but I checked the Barclays thread and couldn't see a direct answer.
Thanks in advance.
After successfully claiming back £1300 from HSBC for my partner using this site, I have decided to have a look at my Barclays account as I think I remember being charged in my student days a couple of years ago.
I called up to order my bank statements and the guy I spoke to said I could use the 'Complaints Procedure' instead to sort it out. I agreed but I still ordered my statements just in case. He said I would hear from the complaints place within 5 days and it would be resolved within 8 weeks.
I was wondering whether other moneysavers had done this with Barclays instead of Martin's usual route? Apologies if this has already been asked but I checked the Barclays thread and couldn't see a direct answer.
Thanks in advance.
0
Comments
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Anyone???????0
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Sorry to keep bumping but someone must have!0
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