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cancellation charge
be-reasonable
Posts: 1 Newbie
I phoned all the stockist listed on the SMEG website in pursuit of a specific oven. I placed an order with Real Domestic Appliances then phoned back to cancel less than an hour later as I had a better offer from another supplier. I did not even get the email to confirm my order or any terms or conditions from Real Domestic Appliances. Real Domestic Appliances have witheld £25 as I had cancelled the order and they claimed SMEG would charge this to them. I phoned and emailed SMEG and they confirmed this is not true and suggested I challenge Real Domestic Appliances. How can I get my £25 back from Real Domestic Appliances?
Pat
Pat
0
Comments
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Do a chargeback on the card.0
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