We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

10 minutes on hold at smile

Smile managed to lock my card in July and it won't unlock at a co-op machine (even though that what they told my to do). Gave up after 10 minutes on hold which was after going around their silly phone menu system.

So glad I open a first direct account a few years ago.
Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring

Comments

  • dr_adidas01
    dr_adidas01 Posts: 2,158 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    What is the point your trying to make then, be glad with your First Direct Account and move on!!
    Time is a path from the past to the future and back again. The present is the crossroads of both. :cool:
  • Organist
    Organist Posts: 149 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    This seems to be a standard reply to any general comment made.
  • System
    System Posts: 178,428 Community Admin
    10,000 Posts Photogenic Name Dropper
    Smile managed to lock your card?
    I've never had a bank enter a pin in a cash machine or retailer before.
    And an unrelated card that 'Smile didn't lock' works?

    Righty-o
    zaax wrote: »
    Smile managed to lock my card in July and it won't unlock at a co-op machine (even though that what they told my to do). Gave up after 10 minutes on hold which was after going around their silly phone menu system.

    So glad I open a first direct account a few years ago.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • # takes you straight to an advisor and bypasses all the carp
    Ethical moneysaver
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.