Help!! Internet Connection Probs

debtbuster2K5

Does anyone have any ideas as to why my internet connection keeps dropping out and wiping out all of the details, causing me to have to create a new connection each time.

It happens every time I use the internet. (7 times tonight) :mad:

I run xp with service pack 2

Any ideas??

Reluctant_spender

Are you on broadband or dial up.

Have you updated software of late.

Is this a new set up or change of ISP.

if broadband try visiting https://www.dslreports.com > test+ tools > tweak test.

It's free and the site will offer advice although somewhat generic.

kavakava

See my post here:

http://forums.moneysavingexpert.com/showthread.html?p=496732#post496732

drlight_2

debtbuster2K5 wrote:

, ....causing me to have to create a new connection each time........QUOTE]


Do you te re-enter your user name & password each time or create a new connection?

keeping user name & pass is a simple option you can easily activate.

If you are making new connection, this is suspicious, you need to run spyware utility and then Antivirus.
You can get a free spyware checker from lavasoft and simply let it scan your PC, (select full system scan the first time you use it)

I say this because there isn't any direct windows implemetation that can cause your connection to dissapear without manually deleting it. and this is why i strongly suspect malicious software.

Some software my be making a new connection and this would stop your real connection from being default and wouldn't be selected to use to connect to the net and seem like it has dissapeared.

Anyway I would run spyware and antivirus.