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Asda batteries

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Has anyone else had a leaking battery from Asda and then find Asda deny liability for the damage it has caused - in my case a broken heat alarm? Asda say that as the device specifies that it should use a Duracell battery they will not accept liability. This does not sound to me like a legitimate reason for not accepting liability. The battery was within date and was not abused. Any thoughts?
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  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    wizard56 wrote: »
    Has anyone else had a leaking battery from Asda and then find Asda deny liability for the damage it has caused - in my case a broken heat alarm? Asda say that as the device specifies that it should use a Duracell battery they will not accept liability. This does not sound to me like a legitimate reason for not accepting liability. The battery was within date and was not abused. Any thoughts?
    Hi, welcome to the forums.

    Let's just clarify a couple of things.

    Despite the instructions, you put the wrong batteries in the device.

    Now that the batteries have caused damage to the thing, you believe that the battery manufacturer is to blame.

    Is that right?

    If that's so, I fear you will struggle with this.
  • Azari
    Azari Posts: 4,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    wealdroam wrote: »
    Hi, welcome to the forums.

    Let's just clarify a couple of things.

    Despite the instructions, you put the wrong batteries in the device.

    Now that the batteries have caused damage to the thing, you believe that the battery manufacturer is to blame.

    Is that right?

    If that's so, I fear you will struggle with this.

    He should not struggle at all.

    The battery was very clearly not of merchantable quality and because of this he has suffered a consequential loss.

    It's extremely unlikely that the alarm instructions say that you must use a particular make of battery. They usually just make a recommendation. (Unless, perhaps, it was a Duracell alarm.)

    Even if they did say he must it's unlikely that this would be deemed legally relevant unless there was an explanation as to why they had to be used along with the instruction to use them.
    There are two types of people in the world: Those that can extrapolate information.
  • wealdroam wrote: »
    Despite the instructions, you put the wrong batteries in the device.

    Now that the batteries have caused damage to the thing, you believe that the battery manufacturer is to blame.

    Simply using a different make of battery doesn't mean that the wrong type was used. Provided that the Asda battery is an alkaline battery and it's capacity is about the same as a Duracell, there is no logical reason why it should leak unless it was faulty.

    Up until a few years ago, car manufacturers tried this by insisting that for a vehicle warranty to stay valid, only spare parts manufactured by themselves must be fitted to the car.
    This has now been deemed illegal by the EU and provided that the spares used are of an equal or better specification than those made by the car manufacturer, fitting these alternative spares cannot void your warranty.
  • MarkBargain
    MarkBargain Posts: 1,641 Forumite
    Was it an alkaline battery? Was it in the device with no power being drained for a long time?

    The comment about battery brand is ridiculous. That's like being told a TV should be run only on NPower electricity.
  • Sooler
    Sooler Posts: 3,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Duracell & Energizer only is a common stipulation …

    http://www.kiddefirex.co.uk/utcfs/ws-5250/Assets/Manual%20Firex%20HA.pdf
    Use only the following batteries as replacements in this heat alarm: Energizer 522 , Duracell MN1604 or MX 1604, Ultralife UL9VL-J.
    !CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. USE ONLY THE BATTERIES SPECIFIED IN THE USER MANUAL.
    !WARNING: DO NOT USE ANY OTHER TYPE OF BATTERY, EXCEPT AS SPECIFIED IN THIS MANUAL. DO NOT USE RECHARGEABLE BATTERIES


    http://www.aico.co.uk/How-to-change-the-battery-in-your-alarm.html
    Note: Use one of the following 9V Alkaline batteries only - Duracell MN1604 or Energizer. Other batteries may cause problems
  • Azari
    Azari Posts: 4,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Sooler wrote: »
    Duracell & Energizer only is a common stipulation …

    http://www.kiddefirex.co.uk/utcfs/ws-5250/Assets/Manual%20Firex%20HA.pdf
    Use only the following batteries as replacements in this heat alarm: Energizer 522 , Duracell MN1604 or MX 1604, Ultralife UL9VL-J.
    !CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. USE ONLY THE BATTERIES SPECIFIED IN THE USER MANUAL.
    !WARNING: DO NOT USE ANY OTHER TYPE OF BATTERY, EXCEPT AS SPECIFIED IN THIS MANUAL. DO NOT USE RECHARGEABLE BATTERIES


    http://www.aico.co.uk/How-to-change-the-battery-in-your-alarm.html
    Note: Use one of the following 9V Alkaline batteries only - Duracell MN1604 or Energizer. Other batteries may cause problems

    And you actually believe this crap? :rotfl:
    There are two types of people in the world: Those that can extrapolate information.
  • r2015
    r2015 Posts: 1,136 Forumite
    Home Insurance Hacker! Cashback Cashier
    over 73 but not over the hill.
  • Bantex_2
    Bantex_2 Posts: 3,317 Forumite
    Whereas power output, size etc are standard on certain types of battery, things such as leak resistance can vary greatly from one brand and another.
  • MarkBargain
    MarkBargain Posts: 1,641 Forumite
    Bantex wrote: »
    Whereas power output, size etc are standard on certain types of battery, things such as leak resistance can vary greatly from one brand and another.

    True, but on what basis does a manufacturer decide that Energizer and Duracell won't leak whereas, say, Sony and Panasonic may do? I read somewhere that Duracell and Energizer offer a leak guarantee, so maybe that has something to do with it. Going back to the original question, if the batteries are still in date yet have leaked and caused damage then are Asda legally liable?
  • battery leaking = faulty, imo. no matter what device its in.
    Long time away from MSE, been dealing real life stuff..
    Sometimes seen lurking on the compers forum :-)
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