Southampton Town Quay

PARKHEAD

Hi All


First post. Am I right in that Parking Eye are currently putting all appeals to them on hold for Southampton Town Quay. It would appear that they are under investigation for improper use of POFA. I also understand that DVLA are investigating them for breach of code and that the ABP are also involved.


If this is the case will they still have the 35 day reply rule applying to them if they do not cancel or issue a POPLA appeal.


I do have a vested interest in this scenario as I have appealed to Parking Eye recently with a confirmation of posting and have not received a reply.

The_Deep

Why not write to them asking them, I am sure that we would all be very interested to see their reply.

PARKHEAD

Thanks for your quick response..Yes I will do that and I will post their reply on here...should I get one!!

The_Slithy_Tove

PARKHEAD wrote: »

First post. Am I right in that Parking Eye are currently putting all appeals to them on hold for Southampton Town Quay. It would appear that they are under investigation for improper use of POFA. I also understand that DVLA are investigating them for breach of code and that the ABP are also involved.

Hee hee. I wonder who may have shopped them :-)

PARKHEAD wrote: »

If this is the case will they still have the 35 day reply rule applying to them if they do not cancel or issue a POPLA appeal.

For once, this may actually fall under the BPA's "exceptional circumstances" where they can extend the 35 days. Though they do have to tell you this, and set a date by when you can expect resolution.

PARKHEAD

Received a letter from Parking Eye before I had time to write to them!! It states the following:


Parking Eye are currently awaiting confirmation from the DVLA and the British Parking Association concerning how appeals for Associated British Ports ought to be dealt with.


We will endeavor to respond to your appeal as soon as possible.


We can confirm that the parking charge has been placed on hold and will remain at the discounted value during this time.


Well I have my response!!!

The_Deep

"confirmation how appeals ought to be dealt with" not the most elegant phraseology.

bazster

The BPA Ltd. will of course find some weasel words to exonerate ParkingEye, but I fear that fudge is what we will also get from their buddies at DVLA.

Umkomaas

Parking Eye are currently [STRIKE]awaiting confirmation from[/STRIKE] under investigation by the DVLA

I've amended this sentence from their letter to more accurately describe the situation. :cool:

PARKHEAD

I wonder if I should contact the Echo newspaper as I'm sure they would be interested in this story. They ran an article a couple of years ago and they were fairly scathing then about Parking Eye and its sharp practices.

bazster

Go for it. This might also remind them that ParkingEye is supposed to be under investigation regarding The Range in Southampton, but this seems to have been conveniently forgotten by DVLA:

http://www.dailyecho.co.uk/news/10989714.Hundreds_could_get_parking_refunds_after_women_s_fight/?ref=eb

PARKHEAD

How about this


Dear Sirs,

[FONT=Tahoma,sans-serif]A couple of years ago you ran a piece about Southampton Town Quay and the running of the car park by a company called Parking Eye.[/FONT]
[FONT=Tahoma,sans-serif][/FONT]
[FONT=Tahoma,sans-serif]It has come to light that Parking Eye are currently under investigation by the DVLA for improper use of POFA.[/FONT]
[FONT=Tahoma,sans-serif][/FONT]
[FONT=Tahoma,sans-serif]All appeals to them regarding their invoices for this car park are on hold pending the outcome.[/FONT]
[FONT=Tahoma,sans-serif][/FONT]
[FONT=Tahoma,sans-serif]The reason for this is that Parking Eye are still using POFA to gain information about registered vehicle keepers from DVLA.[/FONT]
[FONT=Tahoma,sans-serif][/FONT]
[FONT=Tahoma,sans-serif]This should not be permitted as the land in question is governed by a statutory byelaw which clearly states the following [/FONT][FONT=Tahoma,sans-serif]:[/FONT]


[FONT=Tahoma, sans-serif]The provisions in Schedule 4 are intended to apply only on private land in England and Wales. Public highways are excluded as well as any parking places on public land which are either provided or controlled by a local authority (or other government body). Any land which already has statutory controls in relation to the parking of vehicles (such as byelaws applying to airports, ports and some railway station car parks) is also excluded.[/FONT]


[FONT=Tahoma, sans-serif]This is one area that is not open to obfuscation , ambiguity or manipulation .
The statute is clear , if bye laws are in force then it cannot be relevant land for the purposes of POFA .[/FONT]

I hope this information is of use to you.

And I hope your investigative journalists can discover more about what is going on with this case.