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How Long When Switching Energy?

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  • Hengus wrote: »
    "Suppliers will be required to notify customers that their current fixed-term is coming to an end between 42 and 49 days before the contract ends.

    Between this notification period and the end of the fixed term contract, suppliers will be banned from charging a termination fee should the customer decide to switch."

    Are these recent OFGEM rules, Hengus? I want to switch away from my current supplier and a fixed tariff that ends in September, however their terms and conditions from last year explicitly state that an exit fee will be charged should I leave on or before the given date.
  • System
    System Posts: 178,331 Community Admin
    10,000 Posts Photogenic Name Dropper
    Are these recent OFGEM rules, Hengus? I want to switch away from my current supplier and a fixed tariff that ends in September, however their terms and conditions from last year explicitly state that an exit fee will be charged should I leave on or before the given date.

    They all say the same - however, OFGEM states the following:


    https://www.ofgem.gov.uk/press-releases/tougher-rules-fixed-term-energy-deals-come-force-ofgem%E2%80%99s-retail-market-reforms-begin-bite

    Wait until you get your notice letter and then start the switching process and there will either be no exit fees or you will remain on your present tariff until the switch goes through.

    http://www.uswitch.com/gas-electricity/guides/energy-tariff-ending/#step2
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Thanks very much, Hengus. I'd found a few more newspaper articles stating the same but good to see it from OFGEM itself.
  • joe2cool
    joe2cool Posts: 4,121 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Hi thx for the info.......I'am thinking of switching soon to 'iSupplyEnergy', who appear the cheapest. Tired of the Big supplier's all being as bad as each other. Would anyone have any views of 'iSupplyEnergy' or using them at the present?

    Appreciate any help
    Thx
    joe2cool
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