Scottish Power =Useless
edited 30 November -1 at 1:00AM in Energy
7 replies 2.7K views
Switched from SP to NPower almost 5 months ago and because NP used the wrong final readings, Sp kept sending me an estimated final bill.Despite giving SP the correct readings myself, they continued to send an incorrect bill.Eventually, after some 4 months wrangling they accepted my final readings and sent me an email agreeing a debit of £42 on 6 August. Today I receive a letter from a company called Pastdue credit solutions demanding a payment of £80.04. Called SP and after waiting 50 mins to be answered, I was told that the bill hadn't been made up! The young lady agreed to email someone and that I would get a final bill in 5 days.Can anyone explain what is happening with SP? perhaps the SP representative can explain why I am still waiting for a final bill after 5 months.
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